Frequently Asked Questions
Everything you need to know about BillingBee.
Is BillingBee free to use?
Yes! The free plan includes up to 5 invoices/month, PDF downloads, and automatic tax calculations. No credit card required. Upgrade to Pro for unlimited invoices and AI collections.
Does BillingBee support taxes and GST?
Yes. BillingBee works in any currency and supports custom tax lines worldwide. For India specifically, every invoice includes CGST/SGST split, GSTIN field, HSN/SAC codes, and sequential numbering — fully GST compliant, with exportable reports for your accountant.
Which payment gateways does BillingBee support?
BillingBee supports Stripe (cards, wallets, bank transfers) worldwide, plus Razorpay for users in India. Every invoice includes a payment link — your clients click, pay, and you get notified instantly.
How does the AI invoice creation work?
Just describe the work in plain English: "Invoice Acme Corp $2,500 for web design, due in 15 days." AI extracts the client, amount, tax rate, and due date — and creates a professional invoice in seconds.
Can I use BillingBee without internet?
BillingBee is a web app that requires internet. However, downloaded PDF invoices work offline and can be shared anytime.
How does automated collections work?
On the Pro plan, BillingBee sends polite AI-written reminders at 7 days, 3 days, and 1 day before due. Overdue invoices get escalating follow-ups. You can customise the tone and timing.
Is my data secure?
Yes. All data is encrypted in transit (TLS) and at rest. We use industry-standard Postgres with row-level security. We never share your data with third parties.
Can I customise the invoice template?
Yes. You can add your logo, custom colours, business address, tax IDs (such as GSTIN, VAT, or EIN), bank details, and payment terms. Pro and Business plans support custom branding on the client portal.
What happens when I exceed the free plan limit?
You'll be notified when you approach the 5 invoice limit. You can upgrade to Pro at any time to get unlimited invoices, or download existing invoices as PDFs.
Can I cancel my subscription anytime?
Yes, cancel anytime from Settings → Plan. You retain full access until the end of your current billing period. No cancellation fees.
Still have questions?
We're happy to help. Reach us at hello@billingbee.co